Senior Designer
Mostudio
MO helps government leaders achieve their mission by designing intuitive and sustainable customer experiences that build trust and improve satisfaction. We use human-centered design (HCD) to modernize and transform service experiences. We’re a small team of interdisciplinary creatives with mission, impact, and service to others deeply rooted in our DNA. We’re naive enough to believe we can change the world and bold enough to take the chance to do it.
We combine design thinking with continuous discovery and delivery methods to drive visionary, human-centered products to market.
Our custom solutions range in size from completely revamping an entire application to refreshing small pieces of a larger product. Everyone at MO directly impacts the direction and success of the company, and we own our roles. We value integrity, curiosity, and courage, and we operate collaboratively and with accountability while consistently challenging each other in the pursuit of excellence. At MO, we delight in creating one-of-a-kind products and experiences.
Your imagination is the only limit on what you can do here!
Our custom solutions range in size from completely revamping an entire application to refreshing small pieces of a larger product. Everyone at MO directly impacts the direction and success of the company, and we own our roles. We value integrity, curiosity, and courage, and we operate collaboratively and with accountability while consistently challenging each other in the pursuit of excellence. At MO, we delight in creating one-of-a-kind products and experiences.
Your imagination is the only limit on what you can do here!
Overview
Are you looking to make an impact?. We are looking for a Senior (Sr.) Service Designer to support our client in the U.S. Department of Veterans Affairs (VA). In your work and through your design expertise you will improve health outcomes for Veterans, Caregivers, Survivors and Family Members by reducing barriers to accessing care and benefits within the U.S.
Department of Veterans Affairs (VA). Additionally, we are looking for this person to be a leader and cultural steward within the design team at MO, responsible for defining best practices and approaches that support a 21st century government and supporting our people as we grow.
Department of Veterans Affairs (VA). Additionally, we are looking for this person to be a leader and cultural steward within the design team at MO, responsible for defining best practices and approaches that support a 21st century government and supporting our people as we grow.
In this position, you will collaborate with a cross-functional team of product managers, researchers, designers and engineers to deliver positive, accessible, and impactful service experiences. Your commitment to knowledge management solutions that are easily adopted and integrated by a wide variety of internal stakeholders will play a crucial role in shaping the way people interact with our civic tech solutions. If you enjoy simplifying complexity into intuitive experiences and have experience leveraging HCD to design impactful, scalable digital services, we’d love to hear from you.
How will you spend your time?.
About 90% of your time will be spent on billable work, and 10% of your time will be spent maturing our HCD practice at MO and mentoring more junior HCD team members.
About 90% of your time will be spent on billable work, and 10% of your time will be spent maturing our HCD practice at MO and mentoring more junior HCD team members.
Successful candidates will have a track-record of building and sustaining high-performing collaborations at scale. The willingness to dive in and build new systems and processes, sometimes from scratch, is essential. Previous experience working in a client services organization (i.e., consulting or a digital agency) is helpful but not required. A passion for our mission and civic design is a must-have.
What you’ll do
Inform program/project-level CX strategy, aligning user needs, business objectives, and technical capabilities to deliver exceptional user experiences.
Influence clients and stakeholders to embrace people-centered design principles and practices.
What we’re looking for
Perks
Closing
All MO staff is expected to lead with humility, embody our core values in their leadership, and to hold their team accountable to the same. MO staff is expected to ensure we are always growing by tackling hard problems, being strategic, and learning from others.
This role is a contractor role, budgeted for 40 hrs/week until Jul 25, 2025, with a possibility for extension.
Source ⇲
remotive.com
To apply, please visit the following URL:https://remotive.com/remote-jobs/design/senior-designer-1971601→
